Privacy Policy

Who we are

Swirl Spot is operated by 12267292 Canada Inc., based in Edmonton, Alberta, Canada. You can contact us at support@swirlspot.ca.

What we collect

We only collect the information you choose to send us through our contact or support forms: your name, your email address, and the details of your message. On the support form we also collect the issue type and the approximate time of purchase so we can look into what happened.

We never ask for and you should never send full card numbers, CVV codes, banking details or other sensitive payment information.

How we use it

We use this information only to respond to your message, resolve the issue you have reported, and keep a record of customer enquiries. We do not sell your information and we do not use it for marketing unless you ask us to.

How it is stored

Messages are stored securely in our website’s database and are accessible only to Swirl Spot. We keep them only as long as needed to handle your enquiry and meet our record-keeping obligations.

Cookies and tracking

This website does not use advertising cookies or third-party tracking.

Your choices

You can ask us to see, correct or delete the information you have sent us at any time by emailing support@swirlspot.ca. We will respond within a reasonable period.

Changes

We may update this policy from time to time. Any changes will be posted on this page with a new date.